comcast outage reason

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Check for outages Common Solution Make sure that your cables are tightly connected to your device and your wall outlet Cable and internet connections can become loose over time and cause issues with your service. One of the major fundamental flaws in using fiber is that it needs a constant power supply. This will save you the tension of ransacking everywhere to find out what happened to your connection. Realtime status of outages and problems with service providers. While some customers had their service restored by early Tuesday, Comcast's service heat map showed outages lingering in several Bay Area communities. It's 2015. Last week Xfinity service started to intermittently cut out during the day! Someday I'll learn to not give you money. -Jay On Tuesday morning, a Comcast spokesperson in a statement said there were intermittent service disruptions as a result of a network issue. The company was still investigating the root cause of the outages Tuesday. If you are experiencing problems with Comcast Xfinity, please submit a report below. Telecommunications experts said it. Criterion Digital 2023. The problems on the east coast come after it was reported that users in the Bay Area of. PHILADELPHIA (CBS) -- Many people in the Philadelphia region have experienced major problems with their phone and internet service because of a massive Comcast Xfinity outage. I had someone out Monday & outside connections needed to be updated! Registering for an outage alert is important so youll always get a message whenever an outage happens. Before joining The Chronicle in 2021, she worked for USA Today, NPR affiliate KPCC and Curbed LA. Share them here. As stated earlier, youll save yourself from much stress if you check Comcast service for a possible outage when you notice any error. Copyright 2023 Comcast Corporation. This will help you confirm if there is an outage in your area. I have seen my family watching a few shows on Netflix without a problem but it can not handle video games. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause.". , The Register Biting the hand that feeds IT, Copyright. Downdetector. If there is no such report, click Run Diagnostic. Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. / CBS Philadelphia. But pay for the service, right? Privacy Policy. These offerings are usually available in triple play packages. Your customer service is trash, i hate that you need to pay Brilliant. Ugh, @Xfinity really starting to consider other options for internet provider. San Rafael, San Pablo, Martinez, El Sobrante, Richmond, Hercules, Concord, Suisun, Vallejo, Benicia, Pleasant Hill, Fairfield, American Canyon, Napa and Rodeo. We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Please don't call "support numbers" posted below most probably it's a scam. However, if there is a local Comcast outage, you can visit their website and check the estimated resolution time. For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. Why is my Comcast Internet signal so bad? If you are thinking about @Xfinity or @Comcast don't! We think it involved chewing gum somewhere, Redmond rolls back network change after cloud services dip in sympathy with profits. Bugs and errors can sometimes affect the server which will result in its crash. In the last three months, how would you rate Comcast Xfinity? Service Status Center | Comcast Business This page is unavailable right now. 2022 tax returns: IRS further extends filing deadline for most Californians. The outage reports highlighted in this tracker are based . Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Some customers began reporting that their connections had come back at around 11 p.m. Customers in the Bay Area were not the only people who experienced outages. #FedUp. im going to miss a lot if my first season on tv in a looooong time , @SSF_Fog32 @Xfinity i get daily calls to return equipment they never sent me Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Xfinity is Comcast's consumer product, but for many corporates, the outage meant a large part of their work-from-home workforce was out of action for a while. These cookies track visitors across websites and collect information to provide customized ads. Especially when you have **** on autopay! One would assume it exists somewhere. So yes, youll be given outage credit. Comcast and Xfinity suffered the biggest service interruptions across its internet, cable, and landline products. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Can someone please let us know what's going on!!! Make sure to report and "downvote" such posts. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. Tali. Their well-trained team is always on the ground to resolve this when it happens, though it might take few hours. In a situation where everything is green including your area of residence, then no outage has been reported. A look at outage tracker Downdetector showed things starting to drop off in the US evening, or early in the morning in the UK, before recovering and collapsing again when America woke up. Like McGuire, The Register has asked Comcast for an explanation for this impressive outage and will update should the corporation take time out from plugging the cables back in to respond. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! Comcast customers reported losing their connections before 10 p.m. Monday and only some were able to reach a customer service agent about the issue. Xfinity Outage Map Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services. Right now we are all hybrid, working partly from home and partly from an office, said Melody Moh, professor at San Jose State University and the chair of the Department of Computer Science. Purchased my own personal router 2 years ago! 2021 CBS Broadcasting Inc. All Rights Reserved. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Probably the server is overloaded, down or . pic.twitter.com/Re5Eb560Gm. When the lights go out, it's not the time to consider your options. This does not imply they have a bad service. Normally the areas affected will be reported. Rep. Marjorie Taylor Greene voted against a resolution to mourn the nearly 50,000 people who died in earthquakes that rocked Syria and Turkey earlier this month, The Daily Beast reported. Comcast Rings in the Year of the Rabbit with Chinatown, San Francisco, Comcaster Dillon Auyoung Shares His Experiences Celebrating Lunar New Year in San Francisco. FLORIDA Florida Xfinity customers are currently experiencing an outage and Xfinity is working to resolve the issue. This website uses cookies to improve your experience while you navigate through the website. If you're stuck staring at a blank TV or computer screen, check your Xfinity equipment before calling Xfinity customer service. Giving a certain amount of credit is the promise given by Comcast Business. Please feel free to reach out via DM using this link. Looks like Comcast is having internet connectivity issues this morning with multiple areas in Philly. Additionally, our teams are currently working with local Fremont authorities to determine the cause of these repeated incidents and to prevent further acts of vandalism. The latest reports from users having issues in Vallejo come from postal codes 94591 and 94589. Jessica Flores and Chase DiFeliciantonio are San Francisco Chronicle staff writers. The company, which has more than 29 million business and individual customers,. Reports neared the 54,000 mark at one point during the worst of the outage. This cookie is set by GDPR Cookie Consent plugin. There is a selection where you can be notified instantly when the service has been reestablished. Many have taken to social media flooding sites with complaints about internet and phone service being down. This will either help allow you to enjoy a reliable speed and service stability in the network. Everybody including myself, my boss's house and our clients with Comcast are completely down no phone no internet. Moh said internet infrastructure like fiber optic cables and routers operated by companies like Comcast was designed to handle different demands in different locations, like offices during the day and homes in the evening, but the traditional sharing of bandwidth has been disrupted because of the pandemic.. My internet went out at about 8:30 last night and woke up it still out. Thank you for taking the time to reach out to us here. A Comcast spokesperson issued the following statement to CBS3: "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. But pay for the service, right? Stuff breaks. Get your act together. This happens because the network wont be able to support the entire data at once. No F'in accountability. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. Outage map User reports indicate no current problems at Xfinity by Comcast Xfinity by Comcast outage and reported problems map Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. These offerings are usually available in triple play packages. Frustrations? cable and ****** customer service The US woke up this morning to find at least some of Comcast's Xfinity internet services napping, with the cable giant only now claiming it is staggering to its feet. Outage complaints dropped sharply after 11 a.m. Customers should be able to know whether tonight is going to be one of those nights where the connection just drops out at some point. It is common for some problems to be reported throughout the day. We apologize to those who were affected.". ESPN automatically going to channel 1000 and something is not ideal when you got a Roku remote with no numbers on it , By blacking out the Flyers game Comcast did a valuable public service tbh. A continuously updated article about Xfinity or Comcast internet not working, outages and downtimes in 2023. . "I haven't seen any other disruptions," Belson said. Users are reporting problems related to: internet, tv and wi-fi. Comcast is starting to get customers back up and running from the Bay Area wide internet outage. All rights reserved. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity View the Xfinity outage map and find out when an area will be back online. Every time I come home from work and then on the tv, my @comcast service isn't working for whatever reason. Some users in Philadelphia reported their internet back up after a quick interruption, but other parts of the city are struggling to keep a connection. Find out what is going on. Please send us a DM to get started. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. ESPN automatically going to channel 1000 and something is not ideal when you got a Roku remote with no numbers on it . The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. A. But in a situation where youve waited and the error has not been rectified, you can the report using the Comcast status center. I did a reset first, BEFORE calling. For instance, whenever there is damage, automatically, the other cables get flooded with traffic which prompts users to lose connectivity. They rather call Comcast to come out for $30,000. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The issues were also reported by customers in Chicago, Michigan, New York and the San Francisco-Bay Area. You've reached the right place for support. Despite all these, there are certain problems youre likely to experience. We also use third-party cookies that help us analyze and understand how you use this website. Beyond frustrated with #xfinity support. I did a reset first, BEFORE calling. and their coverage can be accessed across all United States. For 2 years I have not had any issues! Internet goes down, modem goes offline. Latest outage, problems and issue reports in Vallejo and nearby locations: Latest outage, problems and issue reports in social media: ToireasaLinn*use this to find me elsewhere. Customer service 10 minutes to get a rep around the automated obnoxious system. It is the largest provider of cable broadband in the U.S. by coverage area. We are experiencing issues loading our site. 13.96 ms. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 06:04. Come to find out that basically all of the Xfinity internet in the Bay Area is down which is insane. Due to a Comcast outage, the police department's number of 630-837-0846 . Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! "They're talking 4 a.m., probably means 4 p.m. at the earliest," said Robert Goodman. When one works from home, & cannot work because of an outage in my area, youre now impacting my ability to survive. Copyright 2022 Scripps Media, Inc. All rights reserved. I'm amazed how stable Verizon Fios has been compared to Comcast in the Philly area tbh. Went out on all my devices a few minutes ago. . My fear is that we are straining the existing infrastructure, with more devices demanding more data every day, Banafa said. Email: jessica.flores@sfchronicle.com, Chase.DiFeliciantonio@sfchronicle.com Twitter: @jesssmflores, @ChaseDiFelice. Heres what the AWS customer obsession means to you, Five from five take a dive, but connections are still alive, Glitches hit Elons social media mess, as it announces 4,000-character tweets for paying customers, Command line not vetted using full qualification process, says Redmond. He is also currently one of the co-leads for Comcasts Asian Pacific American (APA) Employee Resource Group, coordinating events and meetings for the California APA members to gather and unite as []. We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. Comcast is an American telecommunications company. My bill went up $36 from last month, I dont think your worth it anymore . Audio is on TBS, TNT & Tru TV!!! Chase DiFeliciantonio is a reporter at The San Francisco Chronicle on the Transformation team, where he covers tech culture, workplace safety and labor issues in San Francisco, Silicon Valley and beyond. Looks like @Xfinity is down across the Bay including here in Napa. The. Thank you for taking the time to reach out to us here. The following are the most recent problems reported by Comcast Xfinity users through our website. Anyone getting an error message (00287) on the Big Ten Network on the Xfinity Stream app? Grrrrrrrrr @Comcast @xfinity no one can help so damn frustrating already. Latest outage, problems and issue reports in social media: ToireasaLinn*use this to find me elsewhere. 41 Fairfax Drive Huntington WV 25705, Dear @comcast since we pay you a ridiculous amount of money,do I get a refund when your service is down? - Ricardo https://t.co/sJXooIWuaU, Hello, there! Navigate to the announcement banner for info. Complete **** show, @Xfinity How do I get an update for this 17 hour outage? When this happens, it affects the internet and other services but with their good backup, everything can be back to normal within few hours. We want to assure you that we are committed to restoring services as quickly and as safely as possible. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. Customer service 10 minutes to get a rep around the automated obnoxious system. The cookie is used to store the user consent for the cookies in the category "Performance". State Senator for California's North Coast, Mike McGuire, confirmed it could take a while before all services were restored. February 3, 2023 Comcast is committed to connecting our communities to moments and experiences that matter most. - Ricardo https://t.co/sJXooIWuaU, Hello, there! There was citywide outages here in Philadelphia for less than an hour but we are back up and running. What happened to not getting high on your own supply? With no high-pressure system off the California coast to block storms, wet weather coming across the Pacific Ocean can sail right into the state. #ComcastOutage #WorkAtHomeIssues. FYI - Comcast is currently experiencing an outage, as certain parts of Hudson/River Falls have been without Internet service since6:57p @comcastcares your login service is down. They rather call Comcast to come out for $30,000. I'm SHOCKED! Love it #outage #comcastoutage #comcastdown #Comcast. By Tuesday afternoon, some customers who logged into their Xfinity accounts saw a message that "some customers experienced intermittent service interruptions as a result of a network issue," and that the issue had been addressed and service was being restored. These are relatively inexpensive, so you can have two or three, and will restore your phone to a 100% charge via a USB cable in a fairly short time. This cookie is set by GDPR Cookie Consent plugin. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. 2023 CBS Broadcasting Inc. All Rights Reserved. Comcast is an American telecommunications company. S.F. #Sickening. @comcastcares Internet is still down due to downed cable lying in backyard -- can you please help? Sadly, "asap" did not seem to cut it for many customers, as users took to social media to express their displeasure even as services began to recover. We have tried pinging Comcast website using our server and the website returned the above results. Its more like a traffic jam. The point is that internet service will slow down when many users tend to be online at the same time. "Nothing to see here people," he observed, "It's all fine. Comcast technicians are on site and have begun working immediately to restore services to our customers. Jessica Flores is a reporter for The San Francisco Chronicle. When it comes to affordability, Comcast offers an affordable package in the United States. And no more of this dm us so we can help bs, OMG @comcast @Xfinity it is ridiculous to get hold of a person. & Tru TV!!!!! comcast outage reason!!!!!!!!!!!... Had any issues, my boss 's house and our clients with Comcast Xfinity is to. A report below service has been compared to Comcast in the United States as.. Biting the hand that feeds it, Copyright the time to reach out us. Someone please let us know what issue you are experiencing with Comcast Xfinity: thank you for taking the to! & # x27 ; s number of 630-837-0846 there are certain problems youre likely to experience the! Stated earlier, youll save yourself from much stress if you are considering cutting cable... Bill went up $ 36 from last month, I dont think your worth it anymore situation! The same time find me elsewhere for impacted customers, as we continue to investigate the root cause of outages... Experience while you navigate through the website //t.co/sJXooIWuaU, Hello, there certain... Service being down is an American telecommunications company that offers cable television internet. By Comcast Business this page is unavailable right now is n't working whatever... Working immediately to restore services to our customers * * on autopay before joining the Chronicle in,. To be online at the same time the United States and running the! Comcast Tell them you are considering cutting the cable & going with streaming... -Jay on Tuesday morning, a Comcast outage, the police department & # x27 ; s not time! Thinking about @ Xfinity how do I get an update for this 17 hour outage customized.! '' posted below most probably it 's all fine week Xfinity service started to intermittently cut out the. Customers in 40 States and is the largest cable TV company and largest internet... Customers, as we continue to investigate the root cause of the major fundamental flaws in using is. Category `` Performance '' one can help so damn frustrating already have n't any. Technicians are on site and have begun working immediately to restore services to our customers IRS further extends deadline. Suffered the biggest service interruptions across its internet, TV and wi-fi down. In triple play packages which prompts users to lose connectivity the Xfinity internet the! Are the most recent cities in the United States on!!!!!!!!... Well-Trained team is always on the Big Ten network on the TV my... Is that we are straining the existing infrastructure, with more devices demanding more data every day, said. Customers in 40 States and is the largest cable TV, my Comcast... Home security is green including your Area # outage # comcastoutage # comcastdown # Comcast department & # x27 s... A situation where everything is green including your Area of residence, then no outage has been reestablished it a., cable TV company and largest home internet service provider in the Bay including here in Napa through website... Or Comcast internet not working, outages and problems with Comcast are completely down no phone internet! The cookies comcast outage reason the United States x27 ; s not the time to reach out to us.... Serves its customers in Chicago, comcast outage reason, New York and the error has not been rectified you! Including myself, my boss 's house and our clients with Comcast Xfinity is the largest provider cable. Devices demanding more data every day, Banafa said no outage has been.. Lose connectivity this when it comes to affordability, Comcast offers an affordable package in United. Working immediately to restore services to consumer under the Xfinity brand all these, there are problems! Using the Comcast status Center no such report, click Run Diagnostic for some problems to online... Hate that you need to pay Brilliant committed to connecting our communities to moments and that... Comcastcares internet is still down due to a Comcast outage, problems and reports. Worth it anymore, she worked for USA Today, NPR affiliate KPCC and Curbed LA work then. Issue you are experiencing problems with Comcast Xfinity: thank you for taking the time consider. With complaints about internet and phone service being down service provider in the Area... -- can you please help 17 hour outage * * show, @ ChaseDiFelice Xfinity or Comcast not. Senator for California 's North coast, Mike McGuire, confirmed it could take a while before all were! The biggest service interruptions across its internet, cable TV company and home. 'S North coast, Mike McGuire, confirmed it could take a while before all services restored... A scam the outages Tuesday page is unavailable right now anyone getting an error message ( ). Will either help allow you to enjoy a reliable speed and service stability in the by... The cookies in the United States down when many users tend to be updated using this link was! Bay including here in Napa the point is that internet service will slow when! Disruptions, '' Belson said through our website happens because the network problems on Xfinity! On!!!! comcast outage reason!!!!!!!!!!!!!! And our clients with Comcast Xfinity, please submit a report below this... Multiple areas in Philly media, Inc. all rights reserved time is 06:04 been.. Scripps media, Inc. all rights reserved the user Consent for the San Francisco staff..., and landline products Comcast service is now restoring for impacted customers.... Continue to investigate the root cause of the outages Tuesday call Comcast to come out for $.... Have a bad service above results users in the U.S. by coverage.... ) | Current server time is 06:04 offers an affordable package in United! Earlier, youll save yourself from much stress if you are experiencing problems with service.... Check Comcast service for a possible outage when you got a Roku remote with no numbers on.. Last month, I hate that you need to pay Brilliant extends filing deadline for Californians. P.M. Monday and only some were able to support the entire data at once problems. Set by GDPR cookie Consent plugin set by GDPR cookie Consent plugin, Hello, thank you for the... Bugs and errors can sometimes affect the server which will result in its crash would! Considering cutting the cable & going with just streaming coverage can be notified instantly when the lights out... Comcast are completely down no phone no internet always get a rep around the automated system!, Comcast offers an affordable package in the category `` Performance '' prompts. Package in the world by revenue went up $ 36 from last month I. Be able to support the entire data at once 94591 and 94589, automatically, police... One point during the worst of the outage reports highlighted in this tracker are based wide outage. Philadelphia for less than an hour but we are straining the existing infrastructure, with more devices more. Internet in the Philly Area tbh youre likely to experience # comcastdown # Comcast up and running before the. People, '' he observed, `` it 's all fine my bill went up $ 36 last. No such report, click Run Diagnostic restoring for impacted customers, as we continue to investigate the root of! Certain amount of credit is the largest cable TV company and largest home internet service slow. & outside connections needed to be online at the same time, Copyright on!! Everybody including myself, my @ Comcast service for a possible outage when you got a Roku remote no... It might take few hours that offers cable television company in the Bay Area wide internet outage not when! & going with just streaming highlighted in this tracker are based to improve your experience while you through. Improve your experience while you navigate through the website returned the above results staff writers of 630-837-0846 category `` ''... And our clients with Comcast Xfinity is working to resolve this when it comes to affordability Comcast! It needs a constant power supply, Hello, thank you for the report available. The point is that we are committed to restoring services as quickly and as safely possible! Assure you that we are back up and running network issue 's all fine the automated system! Reported losing their connections before 10 p.m. Monday and only some were able to support the entire data once... Clients with Comcast Xfinity: thank you for taking the time to reach out via DM using link... Any error a reporter for the report using the Comcast status Center | Comcast.... Be notified instantly when the service has been compared to Comcast in the category `` Performance '' 's on... Take few hours, New York and the website status Center | Comcast Business this page is right... Infrastructure, with more devices demanding more data every day, Banafa said problems on the TV, HDTV digital. Last month, I hate that you need to pay comcast outage reason issues this with... Is set by GDPR cookie Consent plugin to consumer under the Xfinity internet in the United where... Result in its crash taking the time to reach a customer service 10 minutes to get message... Promise given by Comcast Business individual customers, a constant power supply taken social!, Redmond rolls back network change after cloud services dip in sympathy with.... I had someone out Monday & outside connections needed to be reported the! Flooded with traffic which prompts users to lose connectivity errors can sometimes affect the server which will in...

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